Wearer Management

We operate a sophisticated ERP system which integrates with our warehousing system to allow reservation of stock within virtual warehouses, ring fencing stock against specific reason codes.

This enables service fulfilment to all new starters to run at a consistent 100%. It also allows for controlled anniversary re-issues, ensuring the wearer gets full life wear from their allocation, prevents allocations being exceeded, allows for better cash flow management for the client with easy budgeting and reporting available.

We understand that a wearer may want to order at home, while commuting or even on their lunch break, which is why we ensure our ordering system is responsive and available 24/7.

Our web ordering portal is set up bespoke to each client and its functionality includes ordering and tracking of garments, returns and open orders, stock levels and progress of core or any special orders. Storing and maintenance of wearer information is strictly protected by the latest data protection systems and off site back up.

Our manufacturing base is broad and caters for many varying requirements. We strive to remain a One-Stop-Shop, ensuring we make our clients lives as easy as possible.

Our model is set up to ensure continuity of supply with emphasis on dual sourcing options for both fabrics and garments. All of our production partner facilities across the world are audited prior to and during manufacture both internally and by accredited third party agencies, to ensure that our client’s reputations are not compromised by our supply operations.

We have near shore facilities offering fast turnaround and highly specified garments, as well as operations in the middle and Far East which are able to provide a more cost competitive offer based on bigger volumes.

Through our integrated and innovative operational approach, away from any garment cost, value considerations towards capital exposure, minimum order quantities, manufacturing lead times and high service performance should all add value to the equation.

Indeed many of our customers enjoy the benefits of dual sourcing and a blended cost solution already.

ICW’s partnership with Sedex means that transparency of operation and latest factory audits are available at all times.

This gives all of our customers comfort and reassurance that ethical compliance is maintained across the supply chain as a minimum.